Support at Home – EaseCare Home Care

In-Home Support Services That Put You First

Older Australians

Support at Home & HCP

Personalised Care

Support matched to your needs.

Private Clients

Direct private funding

Our Services

Everything you need to live well at home

Personal Care & Hygiene

Showering, grooming, dressing, mobility assistance, and medication prompting delivered with dignity.

Domestic Assistance

Help with cleaning, laundry, changing linen, and keeping your home tidy, safe, and comfortable.

Meal Preparation

Support with meal planning, grocery shopping, and preparing nutritious meals to your preferences.

Transport & Travel

Safe transport to medical appointments, shopping, social outings, and community activities.

Social & Community

Companionship, hobbies, and support to stay actively connected with family and your local community.

Skill Building

Developing everyday life skills like cooking, budgeting, and using technology to build independence.

Overnight & Respite

Active or passive overnight support, plus short-term respite care to give family carers time to recharge.

EaseCare support worker sharing tea with an elderly woman at home

Aged Care Funding

Understanding "Support at Home"

The Australian Government's Support at Home program is designed to help older Australians remain living safely and independently in their own homes for longer. This new program replaces the Home Care Packages Program to provide simpler, fairer access to care.

With an approved aged care assessment, EaseCare Home Care can deliver your funded services, giving you and your family total peace of mind.

Stay living in your familiar, comfortable home
Choose services that suit your goals and routine
Scale services up or down as your needs change
Receive dedicated one-on-one attention

The Process

How to Access Your Care

Getting started is simple. Whether you have an existing aged care assessment, or need private care, we guide you every step of the way.

Contact Us or My Aged Care

Reach out to us directly for a friendly chat. If you need government aged care funding, we can guide you on how to contact My Aged Care to request an eligibility assessment.

Needs Assessment

We visit you at home (or arrange a phone call) to deeply understand your goals, daily routine, cultural preferences, and exact support requirements.

Personalised Support Plan

We develop a tailored support plan with you and your family, ensuring every detail perfectly aligns with your Support at Home funding, or private budget.

Meet Your Support Worker

We actively match you with a support worker whose personality and skills fit you perfectly. We introduce you before services begin so you feel completely comfortable.

Services Begin

Your support starts safely at home on a schedule that works for you. We conduct regular reviews and easily adjust your plan as your needs naturally change over time.

Common Questions

Frequently Asked Questions

What is Support at Home?

Support at Home is an Australian Government aged care program that helps older people access care and support services at home. It is designed to help people remain healthy, active, safe and socially connected in their community.

Who is eligible for Support at Home?

Eligibility is determined through an aged care assessment. The assessment looks at your care needs and whether Support at Home is suitable for your situation.

Can Easecare Home Care help me apply?

We can guide you with general information and help you understand the steps, but assessment and approval are managed through My Aged Care.

What services can I receive?

Depending on your assessment and approved services, support may include personal care, domestic assistance, transport, social support, meal preparation, equipment and home modifications.

Can I receive private care while waiting for funding?

Yes. Private services can be arranged if you would like support while waiting for government-funded services or if you need additional support.

Can family members be involved?

Yes. With your consent, we can communicate with family members, carers or representatives to help coordinate your support.

Can I change my support if my needs change?

Yes. Care needs can change over time. Support at Home allows access to assessment and reassessment as your needs change.

Ready to talk about care at home?

We'll listen, understand your needs, and help you explore the right support options.

Request a Call